How to Reset Your Password

If you've forgotten your password or need to reset it for any reason, follow these simple steps to regain access to your account.

Step 1: Go to the Login Page

1. Open your web browser and navigate to the login page of our website.
2. Click on the "Login" button if you haven’t been redirected there automatically.

Step 2: Click on "Forgot Password?"

1. Below the password entry field, you will see a link that says "Forgot Password?" Click on this link.
2. This will take you to the password reset page.

Step 3: Enter Your Email Address

1. On the password reset page, you will be prompted to enter the email address associated with your account.
2. Carefully type in your email address and double-check for any typos.

Step 4: Check Your Email

1. After submitting your email address, check your inbox for a password reset email. This email should arrive within a few minutes.
2. If you don’t see it, be sure to check your spam or junk folder.

Step 5: Click the Reset Link

1. Open the email and look for a link that says "Reset Password" or "Change Password."
2. Click on this link. It will direct you to a page where you can create a new password.

Step 6: Create a New Password

1. Enter your new password in the designated field. Make sure it meets the security requirements (e.g., a mix of upper and lower case letters, numbers, and special characters).
2. Confirm your new password by typing it again in the confirmation field.

Step 7: Save Changes

1. Once you’ve entered and confirmed your new password, click on the "Save" or "Submit" button.
2. You should see a confirmation message indicating that your password has been successfully reset.

Step 8: Log In with Your New Password

1. Return to the login page and enter your email address and the new password you just created.
2. Click "Login" to access your account.

Troubleshooting

• Didn’t receive the reset email? Ensure that you entered the correct email address and check your spam folder.
• Link expired? If the password reset link has expired, repeat the process to request a new link.
• Still having trouble? If you continue to experience issues, please contact our support team for further assistance.